Friday, August 16, 2019
Effects of Religion Essay
Organized religion is a subject that has been around for years and also is very controversial and can cause some problems with people that want to talk about other religions since people take offence to what they believe. In society there are very good effects of religion and there also is are negative effects but that goes with anything because you have the people that wont to do and be free with no worries of persecution. I would say who cares who is right and wrong look how much better life would be if we lived by a good religion that teaches love forgiveness tolerance which are all good tools for combating social issues.. Religious groups can be invaluable to all levels of society because churches are willing to offer financial support, counseling and to help people in need. A great example of this is the ministry of Franklin Graham. His ââ¬Å"Operation Christmas Child brings joy and hope to children in desperate situations around the world through gift-filled shoe boxes and the Good News of Godââ¬â¢s love. Since 1993, more than 61 million shoe boxes have been packed, shipped, and delivered across the globeâ⬠(Graham, Franklin, N. D). Unfortunately Religion has also played a major part in some of the most devastating events in world history. It has caused hatred, segregation, confrontations and friction where divided groups feel superior and want to wipe out entire nations. Throughout our history there have been many events in which individuals or groups have been persecuted for their choice of faith. One such event was the systematic mass murder of European Jews, Catholics, Protestants, Jehovahââ¬â¢s witnessââ¬â¢ and many others by the German Nazi Party during World War II known as ââ¬Å"The Holocaustâ⬠. The Germans felt superior and that Jews along with other groups were inferior. They sought to eradicate any impurities or what they thought were wrong. The main premeditated focus of the holocaust was to wipe out the Jews. Over six million Jews were murdered purely for the fact they were of Jewish faith and at the same time many other people from other religious groups were killed also. ? References Graham, Franklin. N. D. Operation Christmas Child. Samaritans purse. Retrieved September 15, 2010. (n. d). Religion, economics and demography; the effects of religion on education, work, and the family. (Brief article)(Book review). Reference & Research Book News, Retrieved from Gale: Opposing Viewpoints Resource Center (PowerSearch) database.
Thursday, August 15, 2019
Adoption of Information and Communication Technology Essay
Abstract Nigerian banking industry has become highly ICT-based and is reaping the benefits of technological revolution as evidenced by its application in most of its operations. The objective of this paper was to determine if the Nigerian banks have failed or succeeded in the adoption and use of ICT (see table 2.1). An evaluation of the adoption and use of ICT infrastructures from the periods between years 2000 to 2008 indicated steady growth. It is presumed that as of today, the Nigerian banks may have attained their ICT potentials in their operations, though with some challenges. The paper concludes that the adoption of ICT has influenced the content and quality of banking operations. This paper recommends that investment in information and communication technology should form an important component in the overall strategy of banking operators to ensure effective operations. Keywords: Information, Communication, Technology, Banking & Industry. INTRODUCTION Information and Communication Technology (ICT) is the automation of processes, controls, and information production using computers, telecommunications, software and other gadget that ensure smooth and efficient running of activities. It is a term that largely covers the coupling of electronic technology for the information needs of a business at all levels. ICT has surpassed the role of support services or only electronic data processing; its fields of applications are slightly global and unlimited. Its devices especially the Internet and modern computer email facilities have further strengthened early modernizations like the telephone and fax. Other ICT devices include data recognition equipment, factory automation hardware and services, telecomputing and teleconferences using real time and online system (Adeoti, 2005). The application of information and communication technology concepts, techniques, policies and implementation strategies to banking services has become a subject of fundamental importance and concerns to all banks and indeed a prerequisite for local and global competitiveness. Information and Communication Technology (ICT) directly affects how managers decide, how they plan and what products and services are offered in the banking industry. It has continued to change the way banks and their corporate relationships are organized worldwide and the variety of innovative devices available to enhance the speed and quality of service delivery. Harold and Jeff (1995) contend that financial service providers should modify their traditional operating practices to remain viable in the 1990s and the decades that follow. They claim that the most significant shortcoming in the banking industry today is a wide spread failure on the part of senior management in banks to grasp the importance of technology and incorporate it into their strategic plans accordingly. Considering ICT to ensure banks survival, Woherem (2000) claimed that only banks that overhaul the whole of their payment and delivery systems and apply ICT to their operations are likely to survive and prosper in the new millennium. He advices banks to re-examine their service and delivery systems in order to properly position them within the framework of the dictates of the dynamism of information and communication technology. The banking industry has witnessed tremendous changes linked with the developments in ICT over the years. Nigerian banks have undergone changes in their operations since the consolidation process of 2005, when some banks were forced to merge with others to meet Central Bank of Nigeriaââ¬â¢s (CBN) recapitalisation fund necessary for operation. Until then, most of the banks operated paper based systems at inception and later adjusted at the dawn of ICT revolution. In recent times, ICT, which basically involves the use of electronic gadgets especially computers for storing, analyzing and distributing data, is having a dramatic influence on almost all aspects of individual lives and that of the national economy ââ¬â the banking sector inclusive. The increasing use of ICT has allowed for integration of different economic units in a spectacular way. This phenomenon is not only applicable to Nigeria but other economies of the world, though the level of their usage may differ. In Nigeria, ICT usage especially in the banking sector, has considerably improved, even though it may not have been as high as those observed for advanced countries (Adeoti, 2005; Adeyemi, 2006). The use of ICT in the banking sector became of interest to this study due to the significant role it plays in the economy. It helps in stimulating economic growth by directing funds to economic agents that need them for productive activities. This function is very vital for any economy that intends to experience meaningful growth because it makes arrangements that bring borrowers and lenders of financial resource together and more efficiently too than if they had to relate directly with one another (Adam, 2005; Ojo, 2007). In essence, the banking sector acts as a bridge that connects lenders and investors in the economy. The bank reforms (especially the recapitalization that specifies a minimum capital base of 25 billion naira for commercial banks), are pursued with a view to making the sector realize its objectives in advancing the economy (CBN, 2006). It is expected that the impact of these reforms will be enhanced with the use of ICT because it will create some form of competitive advantage and improve banking services through accuracy and efficiency in their transactions. In other words, it will change the nature of banksââ¬â¢ services in terms of quality which will culminate in greater service delivery and productivity. This is in tandem with the findings made by Adeoti (2005) that the use of information technology has the ability of improving the competitiveness of Nigerian manufacturing industries. In fact, ICT has had an impact on the Banking Industry as its emergence allows banks to apply credit-scoring techniques to consumer credits, mortgages or credit cards. Hence, products that used to be highly dependent on the banksà ´ evaluation of its customers have now become more standardized. Other examples of ICT impact on the Banking Industry include the increased process efficiency, which can reduce costs in banks. This has also produced changes in the structure of bank income. As a result of increased competition that has lowered margins in lending operations (the banksââ¬â¢ traditional business), banks have diversified their sources of income and rely increasingly on income from fees services rather than interest rate spreads. Fees charged for services include typical banking activities like payment transactions, safe custody and account administration. Data storage and retrieval is another wonderful innovation brought into the Banking Industry, where specialized software is engaged to create database to be manipulated by Database Management Software (DBMS). A single database created could be used for several purposes within the system in order to eliminate data redundancy. From the above discourse, this paper seeks to determine whether or not the adoption of ICT enhances the operations of Nigerian banks. To achieve this, the introductory part of this paper after defining what ICT is, clearly established that to remain viable in the current age as financial concerns, banks must adopt ICT. In the succeeding sections, the paper will review relevant literature and identify the types of ICT infrastructures used in Banks; the benefits and effects of ICT on banking industry will be discussed, after which an evaluation of its success or failure will be done; then, the conclusion and recommendations will be made. LITERATURE REVIEW The Concept of ICT and a Perspective in Nigerian Banks Technology can be referred to as the application of knowledge for the execution of a given task. It entails skills and processes necessary for carrying out activities (works) in a given context, while ICT encompasses computer systems, telecommunication, networks, and multimedia applications (Frenzel, 1996). It came into use in the late 1980ââ¬â¢s replacing earlier terms like Electronic Data Processing (EDP), Management Information System (MIS), although the latter terms are still in use (Frenzel, 1996). ICT has transcended the role of support services or only electronic data processing; its fields of applications are somewhat global and unlimited. Its devices especially the Internet through the World Wide Web (www) and modern computer email facilities have further strengthened early innovations like the telephone and fax. Other ICT devices include data recognition equipment, factory automation hardware and services, tele-computing and teleconferences using real time and online system (Adeoti, 2005). It is a concept that is having a remarkable effect on almost entire aspects of the human endeavours. This connotes that it involves the application of principles to engage physical component in achieving an intended goal. The convergence of computer and telecommunication after about four decades of applying computers to routine data processing, mainly in information storage and retrieval, has created a new development where information has become the engine of growth around the world. This development has created catch-up opportunities for developing countries such as Nigeria to attain desired levels of development without necessarily ââ¬Ëreinventing the wheelsââ¬â¢ of economic growth. This new technology has brought far-reaching revolution in societies, which has tremendously transformed most business (banking) scenes (Ovia, 2005). With respects to the banks in Nigeria, the first established bank was in 1892 (then African Banking Corporation). However, there was no banking legislation until 1952 when three foreign banks (Bank of British West Africa, Barclays Bank, and British and French Bank) and two indigenous banks (National Bank of Nigeria and African Continental Bank) were established, with a total number of 40 branches (Iganiga, 1998). As at 1988, the Nigerian banking system consisted of the CBN, 42 commercial banks and 24 merchant banks (Iganiga, 1998; Adam, 2005). From 1970, the banking sector grew significantly in terms of number and coverage as a result of increase in economic activities. However, between 1970 and 1985, the growth of the sector was relatively slow due to predominant government regulations but the period 1986-2000 witnessed a phenomenal growth of the sector as a result of the financial deregulation policy, that is the Structural Adjustment Program-SAP of 1986 (Iganiga, 1998). This brought about the liberalization of bank licence leading to a rapid change in the sector. Some of the banks were characterized by paper oriented methods, rather than technological based systems and this resulted to slow pace of their operations vis-à -vis their employeesââ¬â¢ productivity cum general performance. The use of computers and other ICT gadgets in their operations were limited. This was one of the reasons adduced by Ojo (2007) as factors responsible for the Nigerian financial sector malaise. To mitigate the shocks experienced in the system, the Federal Government of Nigeria came up with the financial sector reforms through the CBN. The policy thrust on bank reforms encompasses the sum of the variations that occur in the direction of a comprehensive banking system. The bank reforms agenda, among others, specified a minimum capital base of 25 billion naira for the commercial banks that took effect in December, 2005 (Diamond Bank, 2005; CBN, 2006). This has reduced the number of commercial banks in Nigeria from 89 to 25, which was done via the processes of mergers, acquisition and the stock market (CBN, 2006; Ige, 2007). The major aim was to make Nigerian banks vibrant and resilient, clothed with efficiency and financial strength to absorb possible shocks, thereby instilling public confidence as well as global relevance (Soludo, 2004). ICT and Nigerian Banking Sector The revolution in ICT has made the banking sector changed from the traditional mode of operations to presumably better ways with technological innovation that improves efficiency. ICT can enhance efficiency via its use and in recent times banks have been encouraged by the rapid decline in the price of ICT gadgets. This has perhaps increased the bank level of ICT usage (Ovia, 2005).The increase might have also be attributable to business environment that became relatively flexible to accommodate new forms of technological change as a result of reforms in the country. Banking is becoming highly ICT-based and because of its inter-sectoral link, it appears to be reaping most of the benefits of revolution in technology, as can be seen by its application to almost all areas of its activities (Akinuli, 1999). It has broadened the scope of banking practices and changed the nature of banking as well as the competitive environment in which they operate. A broad opening has been experienced around the world for banks and they are currently taking due advantage of these innovations to provide improved customer services in the face of competition and faster services that enhance productivity (Akinuli, 1999; Ovia,2005). Technological advancement facilitates payments and creates convenient alternatives to cash and cheque for making transactions. Such new practices have led to the development of a truly global, seamless and Internet enabled 24-hour business of banking. ICT revolution both in terms of innovation rate, speedy operation, and cost per unit (portraying reduction in average total and marginal costs) has made a good number of banks embrace the use of ICT infrastructure in their operations (Akinuli, 1999). The technological innovation that is being witnessed currently in the Nigerian banking sector is possible of impacting on the banksââ¬â¢ mode of transactions especially in their payment systems. The payment systems are made feasible by ICT gadgets such as Automated Teller Machine (ATM), Electronic Fund Transfer (EFT), Clearing House Automated Payments (CHAPs), Electronic Purse (E-PURSE), Automated Cheque Sorter (ACS) and Electronic and Transfer at Point of Sale (EFTPOS), which have made transactions easy and convenient. This phenomenon is capable of bringing about speedy operations and enhanced productivity (Adeoti, 2005; Ovia, 2005). Though there may be little interruptions at times due to network failures, which may make customers unable to carry out transactions at that point in time. This little shortcoming is not in any way comparable to the days when banking halls were characterized by long queues mainly as a result of delays in the traditional banking operations. Now banks can provide comprehensive services to their customers by making them access their accounts via online services. These instruments have an edge over the traditional payment instruments because it is safer, more efficient, convenient and cost effective. Before the introduction of these ICT services in the banking industry, manual processing of documents were in use. The bankers were made to cope with this onerous task, and the process made business transactions minimal. Besides several hectic procedures, people had to contend with, banksââ¬â¢ customers were inevitably made to spend several hours in the congested banking halls in carrying out their transactions (Ovia, 2005). The present situation The ICT culture in Nigerian economy can be said to be on the increase. Nigeria is the largest Internet subscriber in Africa with about 100,000 Internet users as at 2000, which was estimated to have grossly increased (Balancing Act, 2007). It has also been observed that Nigeriaââ¬â¢s telecommunication density had remarkably increased by more than 2,550% from 0.35% in 1992 to 9.3% in 2004, thereby greatly exceeding the International Telephone Unionââ¬â¢s (ITU) benchmark of 1% (Ndukwe, 2005). This phenomenon has helped banks keep substantial information on-line which reduces the cost of marketing their products. Being a competitive tool, it enhances the creation of customized services, reduces the cost of operation, and improves productivity as well as profitability. More interestingly, almost all the banks in Nigeria have internet and on-line real time banking facilities which has improved the scope of Nigerian banking. It has aided transfer of funds from one location to another without any involvement of facial transactions thereby reducing the incidence of loss of funds to stealing and the likes. Another recent one is the telephone banking technology that allows customers to have transactions on their accounts by calling a particular telephone number, through voice activation, and using a tone pad. All of these improve the comfort of banking transactions. THE TYPES OF ICT SUBSTRUCTURES USED IN BANKS Ovia (2005) opined that ICT adoption will improves three critical domains which are efficiency, quality, and transparency in any organisation. Agboola (2001) discussed the dimensions in which automation in the banking industry manifest in Nigeria. They include: Bankers Automated Clearing Services: Automated Payment Systems, Automated Delivery Channels. In the analysis done by Alawode and Kaka (2008) on ICT infrastructures used in Nigerian banks between the periods of 2000 to 2008, found a proportionate increase in adoption and use. The specific ICT infrastructural use within year 2000 to year 2008 include Internet Access; Internal Network; SMS Alert; Substitution of Postal Mail; ICT Security Measures; Authentication and Automated Payment System. The tabular presentation of the ICT structures and the analysis are presented below. This analysis and other recent literature will form the basis for evaluation of ICT adoption success or otherwise, and informs its inclusion in this seminar paper. TABLE 2.1:SURVEY DATA OF SOME SELECTED BANKS IN NIGERIA AND THEIR UPTAKE IN SOME ICT INFRASTRUCTURES Serialnumbers| ICT infrastructures| Percentage of Nigeria Banks that use a particular ICT infrastructure within year2000 to year 2008.| | | 2000 ââ¬â 2002| 2003 ââ¬â 2005| 2006 ââ¬â 2008| 1| Internet Access | 27%| 88%| 91%| 2| Internal Network| Wire based| 68%| 82%| 92%| | | Wireless| 08%| 19%| 28%| 3| SMS Alert| NIL| 22%| 98%| 4| Substitution of Postal mail | 18%| 38%| 88%| 5| ICT Security measures| 62%| 81%| 94%| 6| Authentication| 33%| 76%| 85%| 7| Automated PaymentSystem| 1%| 28%| 87%| Source: Alawode and Kaka (2008) Internet Access: An important indicator of the general uptake of Information and Communication Technology (ICT) in the Banking Industry relates to the use and availability of Internet. Internet access is a precondition for e-Business, as this is the main channel for e-banking. The general availability of Internet allows for the analysis of overall ICT-readiness in the Banking Industry. The Table shows that 91% of Banks studied in Nigeria have access to the internet within year 2006 and 2008, While 27% and 88% from year 2000 to 2002 and from year 2003 to 2005 respectively. The drastic change that occurred from 27% to 88% from year 2000 to 2002 and from year 2003 to 2005 respectively was as the result of ICT awareness competitive products introduced by some the so called ââ¬Å"new generation banksâ⬠. Virtually all other banks also braced up to satisfy their customers and there was general improvement in the services and products of Banking Industry. Use of Internal Network: The application of networks is a vital part of an effective ICT-enabled system, which is especially true in the case of banks with a branch network. Local Area Network (LAN) may also be seen as a basic indicator of the minimum infrastructure required to enable companies to conduct e-banking at a substantial level. Wire-based LAN is currently the dominating technology. The survey shows that 92% banks surveyed use wire-based LAN from year 2006 to 2008. The fact that LAN is a relatively low-tech and easily attainable ICT solution, would to some extent explain the wide coverage of this technology from year 2000 to 2008. Wireless LAN is a relatively new technology in the Banking Industry, and is used to permit bank employees to access network resources from nearly any convenient location. The fact that, wireless LAN is relatively new technology accounts for its low percentage uptake in Banking Industry. Use of SMS alert: Instant notification of transactions made was another innovation brought by ICT through the use of smart phone in conjunction with the internet facility in the Banking Industry. Virtually all banks studied in Nigeria use SMS-Alert, except some of the Micro-finance Banks. It was an ICT infrastructure that recorded no patronage between year 2000 and 2002. Substitution of postal mail: The Banking Industry is currently being renewed in many areas. One of these areas relate to the digitalization of formerly paper-based processes. Electronic mail is increasingly being applied for especially non-legal correspondence like account statements, marketing and sales. More than 80% banks surveyed have substituted electronic mail with old postal mail within year 2006 to 2008. This outcome shows that, efficiency gains from electronic mail are yet to be reaped and indicates that the Industry is a bit fragmented in its uptake of electronic mail as means of communication. ICT security measures: The security issue is of special concern in the Banking Industry, as banking is highly based on trust from its customers. Hence, the risk of hackers, denial of service attacks, technological failures, breach of privacy of customer information, and opportunities for fraud created by the anonymity of the parties to electronic transactions all have to be managed. Depending upon its nature and scope, a breach in security can seriously damage public confidence in the stability of a financial institution or of a nationââ¬â¢s entire banking system. Hence, by introducing the appropriate security measures and putting security concerns at ease, the BI might be able to attract the segments among consumers who previously were not inclined to use e-banking. Furthermore, it is also in the banksââ¬â¢ own interest to improve security, as digital fraud can be costly both in financial losses, and in terms of the damage it does to the brand of the bank in question. Authentication: The common concern among users of e-banking is related to the authentication of users and data connections. The use of digital signatures is not as common as PIN codes or encryption, and reason is the fact that digital signature is relatively new technology. The research even shows that none of the studied banks uses digital signature as the form of authentication, but the up-take in other types of authentication is generally high, up to 85% within the year 2006 and year 2008. Automated Payment System: Devices used in Automated Payment Systems include Automatic Teller Machine (ATM) and Electronic Funds Transfer. ATM still ranked higher in its spread than Electronic Funds Transfer, Low rate of spread of this technology might be due to cost, fear of fraudulent practices and lack of facilities necessary for their operation. But generally speaking, the adoption of Automated Payment System increased dramatically. The table shows the increase from 28% to 87% within the range of 3-years. BENEFITS OF ICT ADOPTION ON BANKING INDUSTRY Many researchers have agreed on some benefits that accrue to ICT adoption and use in the banking industry. These include among others: Enhanced operational efficiency. The use of ICT in the banking industry enhances the operational efficiency of the banks (Madueme, 2009). For example, the use of SMS alert, an ICT infrastructure that recorded no patronage among Nigerian banks between year 2000 and 2002, has presently aided instant notification of transactions. Improved quality of service delivery. Many researchers (Ikechukwu, 2000; Madueme, 2009; Fenuga & Oladejo, 2010) confirm that the application of ICT to banking operations has undoubtedly enhances the quality of customer service delivery in the banks. The uses of ICT-based payment systems such as Automatic Teller Machine (ATM) and Electronic Funds Transfer have actually improved the service delivery of Nigerian banks to its customers. For example, a money transfer transaction that used to take me days to transact has been reduced to a matter of few minutes. For a case in point, last week, I sent money to my brother through UBA bank and before I got to the gate after the transaction, I got a call from him confirming that his account was credited through a message alert. Increase in customer satisfaction. This benefit derives from the one above. According to Fenuga and Oladejo (2010), the adoption and use of ICT in the banking industry has increased customersââ¬â¢ satisfaction due to improved quality of banking services. Referring to the above case of personal experience, it is unequivocal that customer satisfaction has markedly increased as a result of adoption and application of ICT in Nigerian banks. Improved profit performance. Another important benefit of the adoption and use of ICT in the banking industry has to do with improved profit margin. Many studies (Baba & Harker, 1997; Ikechukwu. 2000; Madueme, 2009; and Oladejo & Adereti, 2010) have shown significant and positive correlation between ICT adoption and profitability of organisations. Increase in market shares. When ICT is successfully adopted and applied to banking operations, the overall performance of the banks is improved and this manifest in the corresponding increase in market shares, profitability and other indicators of performance (Oladejo & Adereti, 2010). Enhanced competitive advantage. Researches by Ikechukwu (2000) and Oladejo and Adereti, 2010 have lent credence to the fact that application of ICT to the operations of the banks has boosted their operational efficiency and brought about greater competitive advantage in the industry. EFFECTS OF ICT ON BANKING INDUSTRY Agboola (2001) studied the impact of computer automation on the banking services in Lagos and discovered that Electronic Banking has tremendously improved the services of some banks to their customers in Lagos. The study was however restricted to the commercial nerve centre of Nigeria and concentrated on only six banks. He made a comparative analysis between the old and new generation banks and discovered variation in the rate of adoption of the automated devices. Aragba-Akpore (1998) wrote on the application of information technology in Nigerian banks and pointed out that ICT is becoming the backbone of banksââ¬â¢ services regeneration in Nigeria. He cited the Diamond Integrated Banking Services (DIBS) of Diamond Bank Limited and Electronic Smart Card Account (ESCA) of All States Bank Limited as efforts geared towards creating sophistication in the banking sector. Ovia (2000) discovered that banking in Nigeria has increasingly depended on the deployment of Information Communication Technology and that the ICT budget for banking is by far larger than that of any other industry in Nigeria. He contended that On-line system has facilitated Internet banking in Nigeria as evidenced in some of them launching websites. He found also that banks now offer customers the flexibility of operating an account in any branch irrespective of which branch the account is domiciled. Cashless transactions were made possible in our society of today. The mover of the economy (Banking Industry) is now well positioned to meet-up with the new challenges from the costumers, competitors and even from the nationââ¬â¢s economy with right tool in their hand to reach limitless point of success. The Industry is now growing on daily basis with respect to new innovations that are coming out in the world of technology. Evaluation The banking business in Nigeria today can be assessed as being highly ICT based. The analysis of Alawode and Kaka (2008) ICT infrastructures used in some selected banks between year 2000 to year 2008 as earlier presented in table 2.1 clearly indicate the steady growth of ICT application in Nigerian Banks. Internet access usage, for example, rose from 27% between years 2000-2002 to 91% between years 2006-2008. SMS Alert that was nonexistent between the periods of 2000-2002 rose from nowhere to 98% between years 2006-2008. Similarly, Automated Payment System that was barely 1% between years 2000-2002 rose dramatically to 28% in years 2003-2005 and sky rocketed to 87% between years 2006-2008. The research, which provided the above analysis, is over 5 years old now. Considering the rate of growth reported in the analysis, it is obvious that most of the infrastructures may have reached their full potential. Drawing from above background, one could reasonably accept Akinuliââ¬â¢s (1999) viewpoint when he observed then that it appears Nigerian banks were reaping most of the benefits of revolution in technology, as can be seen by its application to almost all areas of its activities. Adeoti (2005), Ovia (2005) and Osabuohein (2008) in separate remarks affirmed the fact that the technological innovation witnessed in Nigerian banking sector is possible of impacting on the bankââ¬â¢s mode of operations especially in their payment systems. It is indeed unequivocal to state that ICT adoption in Nigerian banks has broadened the scope of banking practices and changed the nature of banking as well as the competitive environment in which they operate. Such new practices have led to the development of a truly global, seamless and Internet enabled 24-hour business of banking. In summary, the adoption of ICT in Nigerian banks can be said to be a success though not without some challenges. Challenges The automation of banking operations is really posing challenges to the Consumers, the banks themselves and Regulatory/Supervisory authorities in Nigeria. Among the issues concerned are: Infrastructural deficiencies: It is obvious that the use of ICT in the banking industry require minimum level or basic infrastructure such as electricity, telecommunication and motorable roads. Yet all these remain great challenges even as they feature as manifestos in all political campaigns. Ineffectiveness of telecommunication service providers and epileptic supply of electricity have often times cost people to spend days suffering to recover trapped cards in ATMs. For example, there was a day my friendââ¬â¢s card got trapped for only God knows the reason, but on a Saturday when the banks staff could not be accessed to recover neither the card nor alternatively withdraws money at UBA Aliade road branch. He had to wait until Monday morning to recover his card. Whatever his purpose for wanting to access money must have been defeated. Consumer Awareness and capacity: A major challenge of ICT banking to many illiterate and semi-literate population of the country who reside in rural areas is lack of awareness of how the systems work and their inability to access the services which mostly exist in cities and high populated work areas or institutions. Access to ATM and GSM Telephones: There are inadequate banking facilities to cover for the growing population of Nigerians who can access the services. Many households are unable to afford terminals and all accessories required for operating in todayââ¬â¢s banking system. The recent Federal governmentââ¬â¢s 60 billion naira telephone project for 10 million farmers (Olatunji, 2013) is one exemplification that majority of Nigerians are too poor to afford a telephone, a necessary accessory for accessing ICT banking services. Consumer Protection: Another major challenge of adoption of ICT is the absence of statutory or regulatory provisions to protect the consumer of the products/services. Fraud: So much fraud has been reported within and outside banks due to ICT adoption. The high exposure of the system to fraudsters, hackers and other criminally minded persons who could access, retrieve and utilize confidential information from the system if security measures are weak; to checkmate unauthorized intrusion is another challenge to the authorities. Systems Operational Risks: Bank IT rests on computers and telecommunications which could be susceptible to system failure, internal manipulations and inconsistent regulatory policies (Etim, 2000). Conclusion Concerns about ICT role in attaining effectiveness, efficiency and productivity were raised in the late 1980s. Since then a large number of studies have emerged both at the industry and firm level that have substantially improved our understanding of the relationship between ICT and firm performance. This paper has clearly defined what ICT is and presented a review of relevant literature to aid understanding of the historical antecedents or reforms that necessitated its adoption in Nigerian banks by assessing the benefits and effects, and the journey so far. The paper further evaluated the success of ICT adoption as well as addresses the challenges it has posed to banks, consumers of services and supervising authorities. The paper concludes that the adoption of ICT has influenced the content and quality of banking operations positively. From all indications, ICT presents great potential for business process reengineering of Nigerian Banks. It is imperative for bank management to intensify investment in ICT products to facilitate speed, convenience, and accurate services, or otherwise lose out to their competitors. Recommendation This paper recommends that investment in information and communication technology should form an important component in the overall strategy of banking operators to ensure effective performance. References Adam, J.A. (2005). Banking Sector Reforms: The Policy Challenges of Banks Consolidation in Nigeria. Selected Papers for 46th Annual Conference, Nigerian Economic Society, August 23-25. Adeoti, J.O (2005). Information Technology Investment in Nigerian Manufacturing Industry: The Progress So Far. Selected Papers for the 2004 Annual Conference, Ibadan: Nigerian Economic Society, 213-244. Adeyemi, K.S (2006). Banking Sector Consolidation in Nigeria: Issues and Challenges. Union Digest, 9(3&4) June (http://www.unionbankng.com/adeyemi.pdf). Agboola, A. A. (2006). Electronic payment systems and Tele-banking services in Nigeria. Journal of Internet Banking and Commerce, 11(3), 112-124. Agboola, A. A. (2001). Impact of Electronic Banking on Customer Services in Lagos, Nigeria. Journal of Economics and Financ, 5(1&2), 45-73. Akinuli, O.M. (1999). Information Technology in Nigeriaââ¬â¢s Banking Industry: Operational Applications, Problems and Future Challenges. CBN Bullion, 23(3), 71-75. Alawode, A. J. and Kaka, E. U. (2008). Information and Communication Technology (ICT) and Banking Industry. Proceedings of the 1st International Technology, Education and Environment Conference, African Society for Scientific Research (ASSR) 673-677. Aragba-Akpore, S. (1998). The Backbone of Banksââ¬â¢ Service Regeneration. Moneywatch, July 22, p23. Baba, P. and Harker, P. (1997). Examining the Contributions of Information Technology towards Productivity in United States Retail Banks. Pennsylvania: Wharton School. Balancing Act, (2007). 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Reforms in Development. The Reformers, 2(1), 4-16. Ikechukwu, G. (2000). Enhancing the Performance of Banking Operations through Appropriate Information Technology in Nigerian Banking Industry. Ibadan: Spectrum Books. Madueme, I. S. (2009). Impact of information technology on the ptofitability of commercial banks in Nigeria. International Journal of Business and Common Market Studies, 6(1&2), 112-121. Ojo, J.A.T. (2007). Financial Sector Maladaptation, Resource Curse and Nigeriaââ¬â¢s Development Dilemma. Public Lecture, Covenant University, Ota, Ogun State, January 25. Oladejo, M. O. and Adereti, A. S. (2010). Impact of information technology on the performance of microfinance institutions in Ogun state, Nigeria. International Journal of Economic Development Research and Investment, 1(1), 44-55. Olatunji, S. (2013). FG to give rural farmers N60bn cell phones. Punch, January 3, www.punching.com/business/business economy/fg-to-give rural-farmers-n60bn-cell-phones/ Osabuoheien, E. S. C. (2008). ICT and Nigerian Banks Reforms: Analysis of Anticipated Impacts in Selected Banks. Global Journal of Business Research, 2(2), 67-76. Ovia, J. (2000). From Banking Hall to E-Platform. Financial Standard, January 15. P. 6. Ovia, J. (2005), Enhancing the Efficiency of the Payment System in Nigeria. CBN Bullion, 29(1), 8-18. Soludo, C.C. (2004). Consolidating the Nigerian Banking Industry to Meet the Development Challenges of the 21st Century. An Address Delivered to the Special Meeting of the Bankersââ¬â¢ Committee, Abuja, July 6. Woherem, E. W. (2000). Information Technology in the Nigerian Banking Industry. Ibadan: Spectrum.
Wednesday, August 14, 2019
Baker Project Proposal
Flogger is the solution for your commerce struggles. Google Flogger is selected by other organizations for services the company lacks in, which it could be in marketing. The purpose of using Google Flogger is to be national expose by marketing the store and products. The idea of not testing the market, a stateside fishing outfitters corporation like this one will not survive or chant compete against aBrand Name fishing outfitters corporations. In the battle of commerce many companies will take a risk and to compete for consumer dollars. Our main goal is to build a customer relationship for market research and/or gives a demo about how your product is unique. By using Google Flogger we can allow and Increase collaboration between employees, partners, customers, and suppliers through your products. Eventually this may lead to an Increase In sales, growth, and revenue. Business Needs/CaseOur web specialist Is working on a solution to help senior management on this e- business transforma tion. The business Is starting to develop a data based culture which means business can track data and use data to make business decisions. Business Objectives The business objectives for this project are to Increase profitability, customer service, efficiency and growth In business operation. By utilizing the objectives, the business may build strong culture and typically employee experience greater engagement.
CARL ROGERS PERSON-CENTRED APPROACH
CARL ROGERS PERSON-CENTRED APPROACH Introduction Carl Rogers (1902-1987) a psychologist developed the person-centred approach theory mainly in relation to the therapist and the client and initially named it the client-centred approach. Rogers later referred to this theory as person-centred rather than patient-centred in order not to reduce the individualââ¬â¢s autonomy and consequently lend the client to difficulties. The approach therefore is to turn individuals (clients) into subjects of their own therapy. In his theory it was noted that individuals are endowed with the power of self actualization and through their own perception of resources inherent in them, they can provide remedy for change in their difficult situations, provided a facilitating environment exists This view as expressed by Rogers implied that every person has a tendency to grow and attain a certain level of actualization. He observed that in order to allow the client (person) asses his/her own wisdom and self defeating behaviours and also enga ge in therapeutic movement with the therapist, there must be a conducive climate. Three conditions were identified for this relationship to thrive favourably: Genuineness (Congruence), Empathy and Unconditional Positive Regard. GENUINENESS (Congruence) In this relationship the therapist is expected to show a real sense of genuine attitude towards the clientââ¬â¢s feelings and thoughts, be willing and ever present to assist them in whatever situation they may be. He should be transparent and discourage the attitude of being the superior in the situation. This attitude would in turn retain a high sense of confidence in the client towards realization of him/herself in therapy. Any deviation from this attitude renders the process unworkable. UNCONDITIONAL POSITIVE REGARD (Total Acceptance) According to Rogers, the therapist in this situation must show non-judgemental and total acceptance to the clientââ¬â¢s feelings and his perceptive world as a whole to enhance his process of rec overy. This total acceptance of the clientââ¬â¢s attitude and perception should be devoid of whatsoever differences that might exist between them either culturally or socially. However in doing so the therapist should ensure the safety and security of the client. EMPATHETIC UNDERSTANDING In his theory, showing empathy refers to the ability of the therapist to show positive sensitivity to the clientââ¬â¢s world, his perception towards recovery and also communicate his feelings to the client. This will convey a special meaning to the client of his relationship with the therapist and consequently solidify their mutual relationship towards the expected therapeutic movement. Rogers continue to state that any deviation from these attitudes on the part of the therapist makes it difficult for the process to continue. This empathetic attitude is more exhibited by therapists who are more confident about their own identity and can cope with other personââ¬â¢s world without any fear. P ERSON-CENTREDNESS AS A CONCEPT Person-centeredness a concept in health care delivery has poor and conflicting definitions over the years and is considered one of the best ways of health care delivery in which patients are valued as individuals (Winfield et al. 1996). It has further been observed by
Tuesday, August 13, 2019
Abramski vs. United States Research Paper Example | Topics and Well Written Essays - 750 words
Abramski vs. United States - Research Paper Example It should be noted that it is at this gun store at Pennsylvania that the gun was transferred to the uncle after he (the uncle) successfully passed the federal background check for the firearm position. Neither the two were prohibited by the law to possess a firearm (Abramski v. United States, 2013). In fact, before Abramski bought the gun, he inquired the legality of the process he intended to follow to purchase the gun for his uncle three federally licensed dealers who ascertain for him that the intended sale was legal. However, since Abramski bought the firearm from a dealer licensed by the federal government, he had to fill a formed indicated that he was the ââ¬Å"actual buyer.â⬠Nonetheless, the ATF claimed that his uncle was the ââ¬Å"actual buyerâ⬠and to this effect, Abramski made a false statement by filling out the firearm purchase form; hence, Abramski was convicted of felony. From the facts above, it is evident that neither Abramski nor his uncle was prohibited from buying a firearm for another legible user or possessing a gun. Additionally, the transfer of the firearm in question between the two followed a due procedure; therefore, Abramski was unduly convicted for the purchase and transfer of the gun to his uncle. Therefore, following the conviction, the following concerns need to be addressed. 1. Is a gun buyerââ¬â¢s intent to sell the firearm to another buyer a ââ¬Å"material factâ⬠under 18 U.S.C. à § 922(a) (b), a firearm disclosure statute? 2. Is a federally licensed firearms dealer required to keep information regarding a purchaserââ¬â¢s intent to sell a firearm to another person? Reactions to the above concerns in the order of listing It is worth noting that the federal law illegalizes a person buying of a gun from a federally licensed dealer ââ¬Å"knowingly to make any false or fictitious oral or written statement â⬠¦ intended or likely to deceive â⬠¦ with respect to any fact material to the lawfulness of the sale â⬠¦.â⬠18 U.S.C. à § 922(a) (6). Notably, this is the provision of the federal government that it uses to prosecute the ââ¬Å"straw purchasesâ⬠. This provision prohibits an individual (the ââ¬Å"straw purchaserâ⬠) from buying a firearm on behave of another person (the ââ¬Å"actual buyerâ⬠). According to the government, this process may be a maneuver that may be used actual buyer to obtain a firearm even if the actual buyer is legally deterred from buying the same. It should be noted that the treatment of the final owner of the firearm as the actual buyer and purchaser as a ââ¬Å"straw manâ⬠are doctrine created by the court. According to the court, a buyerââ¬â¢s intent is to resell the gun to another user who cannot purchase the same legally and this contributes to a fact ââ¬Å"material to lawfulness of the sale.â⬠However, the fourth and sixth as well as the eleventh circuit are separated from the fifth and ninth circuits that try to determine whether ultimate owner of the firearm can legally buy a gun. Notably, the law court concluded this case that the actual buyerââ¬â¢s identity is material regardless of legality of a person who can buy the gun or note. In other words, under à § 922(a) (6), the identity of firearm purchaser is usually constant or is material reg ardless of the lawfulness of the actual purchaser of the firearm. Combining the effects or understanding of these provisions, the laws therefore dictates that the terms of sales may change depending on the purchases identity; hence, the purchaser remaining material to the lawfulness with firearm sale does not exist in this case. The above
Monday, August 12, 2019
Spastic Cerebral Palsy Research Paper Example | Topics and Well Written Essays - 1500 words
Spastic Cerebral Palsy - Research Paper Example This may include either mainstream or special education system. In addition, the type of school system will be dependent on the needs of the child. The purpose of this paper is to define the disorder by discussing different dimensions that are pertained to it and the education system. Definition of the Cerebral Palsy disorder According to the National Institute of Neurological Disorders and Stroke (NINDS), Cerebral Palsy disorder is a type of neurological disorder that manifests in the infancy stages and early childhood, enduringly affecting body functions and muscle dexterity such as moving limbs. This type of disorder does not get any worse overtime, but the conditions remain relative the same. The name Cerebral Palsy is derived form part of the brain that is affected, which is the cerebral cortex that is directly concerned with motor and muscle movement. On the other hand, palsy is a medical term that refers to the loss of motor function (NINDS Website). Therefore, Spastic Cerebra l Palsy is the type that causes one or more groups of muscles to tighten, thereby limiting physical movements. This type of condition renders children incapable of effectively controlling their movements such as moving from one location to another of holding items. Causes According to the NINDS, an array of researches carried out by NINDS scientists provide an understanding to the events that are suspected to cause and lead to Spastic Cerebral Palsy Disorder (SCPD). The following causes account to more than 90% whereas the remaining percentage is associated to birth complications such as asphyxia (deprivation of oxygen). First, NINDS and other researches indicate that injury to the brainââ¬â¢s white matter may lead to SCPD. When the brainââ¬â¢s white matter is damaged, it makes it difficult for the brain to communicate signals to the entire of the body, given that this is its primary function (white matter). Secondly, when the brain of an infant or child develops abnormally, i t presents the child the potential risk of acquiring SCPD. Disruption to the normal growth of a fetus brain such as genetic mutation and conditions such as infections and traumas among others can cause SCPD. Lastly, bleeding in the brain as a result of rupturing of blood vessels, which are caused by external forces during the early years of a child, can lead to SCPD. This bleeding may end impairing the cerebral cortex, thus affecting the motor function a child. Prevalence As stated earlier, SCPD is the most common type of cerebral palsy and is indiscriminate of social- economic status, race or gender. However, various studies and researches such as the one done by the Institute of Health Science in England in the 1970ââ¬â¢s and 1980ââ¬â¢s indicate that the rate of prevalence is higher among the children who weigh less than 1.5 kilograms. This research was conducted in Europe among 14 centers in13 geographical regions. A similar study conducted in 1970ââ¬â¢s and 1980ââ¬â¢ s in Atlanta by Winter et al (2002), indicate that the prevalence rate was high among infants with less than 1.5 kg, although, within the same period, there was high increase of SCP cases among the normal weighed children. Therefore, these researches imply that SCPD is prevalent among infants and more specially those who are low weight of less than 1.5kg.
Sunday, August 11, 2019
Akashi- Kaikyo bridge (Pearl bridge), Japan Research Paper
Akashi- Kaikyo bridge (Pearl bridge), Japan - Research Paper Example The Akashi Kaikyo Bridge is known in Japan as the Pearl Bridge. Before the bridge became operational, the people had to mainly depend on ferry services to travel between the islands. The ferry travel was uncertain and rather dangerous as the area often experienced powerful winds, storms and typhoons, and horrible ferry mishaps did occur. Heeding to the public outrage that followed the sinking of two ferries in 1955, causing the death of 168 people - a majority of them children, the Japanese government undertook the construction of this bridge in 1988. Another reason for building the Akashi Kaikyo bridge, which was approved in the 1969 comprehensive Japan national development plan, was to promote local trade and assist the industrial development of the region. Together with another major suspension bridge namely, the Ohnaruto suspension bridge, completed in 1995 and connecting Shikoku Island with the southern end of Awaji Island, the economy of Awaji Island which is the sixth largest island in Japan, was expected to improve considerably. Although the construction of the bridge was prioritised following the ferry disaster in 1955 and feasibility studies began soon thereafter, the actual construction could only begin in 1988 as the process was a difficult one. The Akashi Strait is four kilometres wide and where bridge was proposed to be built, the sea was 110 metres deep, with tidal currents of 4.5 metres per second. The problems of bridge design related firstly to the severe weather conditions existing in the Akashi Strait, such as strong winds (wind speeds of 80 metres per second), and even typhoons.
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